Service in & after quality guarantee period
1.We have after-sale service institute and spare parts supplying center and can offer timely, thoughtly and excellent service. 2.We will visit the customers periodically and offer improving measures according to their opinions. 3. We will patrol and protect the LED display once every season, four times every year and propose maintaining plan according to the working circumstances. 4.Zhengzhou Anjia Electronics Co., Ltd will investigate the display system using circumstances and consult valuable opinions and timely improve. 5.We will return the visit by telephone aperiodically, ask using circumstances and communicate operation experience with the customer.
6.Free upgrade for the software without period.
7.We will send quality checking personnel to do quality control on the installing spot.
8.The service personnel will reflect in 2 hours after receiving the customer telephone and our company will send professional technicians to arrive the spot and expel the malfunction.
9. We don’t charge service fee, labor fee, component fee in the warranty period.
10.The bidder guarantees offering 5-year technical support for all the components of the equipments.
Service commitments in large-sized activity period
Zhengzhou Anjia Electronics Co., Ltd commitment to realize the following items in normally using period and holding large-sized activity period.
1.The general manager will set up a technology guarantee team to ensure guarantee measures according to the large-sized activity facts. 2.Our company will offer ample and complete spare parts and timely, thoughtful, and excellent service.
3.The key components of the screen corpus have perfect sparing plates to ensure the screen works normally.
4.Technical personnel in Zhengzhou Anjia Electronics Co., Ltd will operate the LED display to ensure there is no mistake.
5.Zhengzhou Anjia Electronics Co., Ltd will send technicians to accept the system and expel failure in the large-sized activity eve.
6.We will demonstrate the LED display after there is no malfunction to ensure it is absolutely safe.
7.We will send enough technicians to service in24 hours in large-sized activity period.
8.After the large-sized activity is finished, the technicians will arrange and classify the goods in the operation room and controlling room, and make a record for future use.
9.We can monitor in the whole journey and record all the feedback from the customers about the satisfying degree.
10. Zhengzhou Anjia Electronics Co., Ltd commitment that we will offer 3+2 years free technical service in the LED display system adopts our company’s products. That is, when the quality guarantee period is expired, the free technical service period will automatically extend to the fifth year to make sure there is no worry in the using process.
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